Clear information
Straightforward guidance before and after your order.
Customer care
Customer Care
Delivery, returns, warranty and support information in one place.
Real support
Contact the Recore Tech team when you need help.
Your rights matter
Our policies do not remove your UK statutory rights.
Customer care from Recore Tech
Use the links below for the route that matches your question. For an existing order, have your order number ready when contacting the team.
Delivery
See the Delivery page for order-specific estimates, tracking and damaged-parcel guidance.
Returns
See Returns for online cancellation, faulty-goods support and the return process.
12-Month Hardware Warranty
See the Warranty page for commercial warranty support and information about statutory rights.
Frequently asked questions
Open the FAQs for answers about grading, repairs, configured laptops, sold-out products and payments.
Still need help?
Speak to Recore Tech.
Include the product link or order number where relevant so we can help efficiently.