Product advice
Tell us your budget and software needs and we can help narrow the range.
Recore Tech Support Centre
Support
One place for product advice, order help, customer care and service enquiries.
Order support
Have your order number ready for delivery, return or warranty questions.
Service enquiries
Repairs, device valuations and configured laptops all have dedicated routes.
How can we help?
Choose the route that matches your question so the team has the information needed to help quickly.
Product advice
Send the product link and explain your workload, preferred screen size and budget. We can help compare suitable current stock.
Order and customer-care support
Have your order number ready for delivery, return or warranty questions.
Services
Repair Service, Build Your Laptop and Sell Your Old Laptop each have dedicated pages with the relevant process and forms.
I need help choosing a laptop
Send us your budget, the software you use, preferred screen size and any important requirements such as dedicated graphics or portability. We can help narrow the current stock.
I have a delivery question
Use the Delivery page for dispatch, tracking and damaged-parcel guidance. Include your order number when contacting us.
I want to return an order
Read the Returns page and contact us before posting a device so we can provide the correct return route.
I need warranty support
Read the 12-Month Hardware Warranty page, then send the order number, model and a clear description of the issue.
I want a repair
Use the Repair Service page for the mail-in process, current repair categories, diagnostic fee and estimated turnaround.
I want a custom laptop specification
Use Build Your Laptop to choose a configured processor, memory and storage combination and add an available variant to cart.
I want to sell a device
Use Sell Your Old Laptop to send the device details for valuation review.
Still need help?
Speak to Recore Tech.
Include the product link or order number where relevant so we can help efficiently.